Hi @Randal_Schmidt ,
You can disable certain notifications such as Issue Commented on the project's notification scheme.
There are two parts to Jira Service Desk- the Customer Portal and the Project. "Internal" refers to the latter, meaning anyone who has access into the project's backend will be able to view it. It is simply hidden from the customer.
Hey Community! I’m Stephanie Zhang, a Product Manager along with @Wei on the Confluence mobile app. Our team has been hard at work to deliver helpful enhancements to the Confluen...
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