It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can you use mobile apps w/ the free plan?

I have the free Confluence plan.  I understand the restrictions but it doesn't mention the mobile apps for phone / iPad.  I've installed, logged in and can see the information but when I try to edit or create a new page, I get a FORBIDDEN banner that pops up and it won't publish.

I don't see a setting to grant mobile access.  I'm not anonymous and have logged out and logged back in again, without success.

Just wondering if the mobile apps give write permissions to the free plan or if they are read only?

1 answer

0 votes
Jessica Atlassian Team Feb 01, 2020

Hi @Rosey , you can use the mobile apps with the free plan but currently this experience has been reported as a bug. 

You can stay updated through the link below. 

  • CONFCLOUD-68806 [iOS] Free tier users getting Forbidden error when publishing but publishes are successful

Hope that helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in New to Confluence

Fast-track your Confluence onboarding with the Confluence product guides!

Hey there! New in town? Check out the new Confluence product guides! They are chock-full of helpful tips, tricks, and best practices to get you and your team started.  Here’s a quick overview...

768 views 3 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you