why can I not create epics?

I'm testing out this story mapping tool. Sometimes when I click on create epic it doesn't do anything.

 

Why is that. It seems buggy that I can't always create an epic when I want to.

4 answers

what JIRA version are you using? in cloud or on premise?

please give me your browser log (in Chrome F12 than change to the console log and click "create Epic")

Hi Florian,

We're using the JIRA Cloud version. Its a trial version right now as we are evaluating it.

I'm not able to reproduce it at the moment but I did caputre the log for you and here is what it shows before I click create Epic:

"Object
angular.min.js:117[invocation] ==> resetFilters( issueCount: 23) in 3 millSec
angular.min.js:117[invocation] ==> buildMap( [object Object] , sprints, issueCount: 23) in 1 millSec
angular.min.js:117Object
Failed to parse SourceMap: https://www.inboxsdk.com/build/platform-implementation.js.map
Failed to parse SourceMap: https://aes-artifacts--cdn.useast.atlassian.io/hashed/J_5UyNbwwUiTRiX4bG-7TbiMemfDOYyw3uf1Ksijxr0/variation-2/main.js.map"

Here is what is logged after I click create Epic (it is working at the moment):

"RPC: request rejected (bad origin): https://bit-atlassian.herokuapp.com
eaf8bc0….js:430 WARN: 'triggerPrivacyPolicySafeEvent' has been deprecated
eaf8bc0….js:232 AJS's create element functionality has been deprecated since 5.9.0.
No alternative will be provided.
Use document.createElement() or jQuery.parseHTML(), or preferably use a templating library."

Now I was able to reproduce it. I simply created a new story map. The screen is blank so I click on Create Epic and nothing happens. here is the chrome log:

 

DEPRECATED JS - Cookie has been deprecated since 5.8.0 and will be removed in a future release. Use cookie instead.
at b.default (https://d2kryfvs3op226.cloudfront.net/eaf8bc0260b52a1a5b798a912a8a1212386c3875.js:240:209)
eaf8bc0….js:243 DEPRECATED JS - Cookie has been deprecated since 5.8.0 and will be removed in a future release. Use cookie instead.
at g (https://d2vj1jlnoa5x8o.cloudfront.net/cloudsoftmobile.atlassian.net/s/05f0e…ional=true&tempo_is_jira_version_equal_or_greater_than_7.0.0=true:3460:757)
eaf8bc0….js:243 DEPRECATED JS - Dropdown constructor has been deprecated and will be removed in a future release. Use Dropdown2 instead.
at Object.exports.bindConfigDashboardDds (https://d2kryfvs3op226.cloudfront.net/eaf8bc0260b52a1a5b798a912a8a1212386c3875.js:3877:604)
eaf8bc0….js:430 Downloading resources:
js!/s/d41d8cd98f00b204e9800998ecf8427e-T/qev8t6/100008/c/ea14dd40b4829d8dc64bca2f7b555297/_/download/contextbatch/js/browser-metrics-plugin.contrib,-_super,-atl.general/batch.js?agile_global_admin_condition=true&atlassian.aui.raphael.disabled=true&jag=true&jaguser=true&jira-nps-enabled=true&nps-not-opted-out=true&sd_operational=true&tempo_is_jira_version_equal_or_greater_than_7.0.0=true!order
eaf8bc0….js:430 Downloading resources:
css!//d2vj1jlnoa5x8o.cloudfront.net/cloudsoftmobile.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/qev8t6/100008/c/7ec747930fb63e7369eda0a45e54c237/_/download/contextbatch/css/com.atlassian.engage.hermes:hermes-messages,-_super/batch.css?atlassian.aui.raphael.disabled=true&relative-url=true
js!//d2vj1jlnoa5x8o.cloudfront.net/cloudsoftmobile.atlassian.net/s/34395dcd20605ae7865de545fc06fbb7-CDN/qev8t6/100008/c/7ec747930fb63e7369eda0a45e54c237/_/download/contextbatch/js/com.atlassian.engage.hermes:hermes-messages,-_super/batch.js?atlassian.aui.raphael.disabled=true&locale=en-US!order
js!//d2vj1jlnoa5x8o.cloudfront.net/cloudsoftmobile.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/qev8t6/100008/c/914d1ed7194699d8ec36c4131347c324/_/download/contextbatch/js/com.atlassian.feedback.jira-feedback-plugin:button-resources,-_super/batch.js?atlassian.aui.raphael.disabled=true!order
platform-implementation.js:103 InboxSDK: Unsupported origin https://cloudsoftmobile.atlassian.net
batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:98 Hermes Messages: disabled
eaf8bc0….js:430 WARN: 'triggerPrivacyPolicySafeEvent' has been deprecated
angular.min.js:117 [init] ==> LocalStorage (localStorage) inited: userPrefs_cloudsoftmobile_atlassian_net_admin_userpreferences
angular.min.js:117 [init] ==> Jira Version: 6.4
angular.min.js:117 [init] ==> Environment: cloud
angular.min.js:117 [init] ==> Lic: active
angular.min.js:117 [init] ==> $bitOptions inited
angular.min.js:117 Object
angular.min.js:117 Current route name: /projects/10000/structure/list/
5eaf8bc0….js:430 WARN: 'triggerPrivacyPolicySafeEvent' has been deprecated
bit.storymap.bin.js:2006 resize parent iFrame height: 700 - width: 100%
angular.min.js:117 Current route name: /projects/10000/structure/list/
angular.min.js:117 [init] ==> Myself loaded: $scope.jira.myself
angular.min.js:117 [init] ==> FieldMetadata loaded: $scope.jira.fields
angular.min.js:117 Object
angular.min.js:117 [init] ==> FieldMetadata loaded: $scope.jira.fieldsCreate
angular.min.js:117 Object
eaf8bc0….js:430 WARN: 'triggerPrivacyPolicySafeEvent' has been deprecated
angular.min.js:117 [init] ==> Projects loaded: $scope.jira.projects
angular.min.js:117 Array[2]
angular.min.js:117 [init] ==> MyPermissions loaded: $scope.jira.myself.permissions
angular.min.js:117 Object
angular.min.js:117 [init] ==> FireBase Authentication successfully with payload: Object
angular.min.js:117 [init] ==> Auth expires at: Tue Aug 09 2016 09:07:21 GMT-0400 (EDT)
angular.min.js:117 [init] ==> Structures loaded
angular.min.js:117 Object
angular.min.js:117 [init] ==> $bitStorymap inited
angular.min.js:117 WebHook Event fired: jira:issue_updated
angular.min.js:117 Object
angular.min.js:117 WebHook Event fired: jira:issue_updated
angular.min.js:117 Object
angular.min.js:117 WebHook Event fired: jira:issue_updated
angular.min.js:117 Object
3eaf8bc0….js:430 WARN: 'triggerPrivacyPolicySafeEvent' has been deprecated
angular.min.js:117 [init] ==> Structures loaded
angular.min.js:117 Object
2angular.min.js:117 Current route name: /structure/-KOeFyMrLzNK0lSErOKu
angular.min.js:117 [init] ==> Structures loaded
angular.min.js:117 Object
2angular.min.js:117 Current route name: /structure/listmy
2angular.min.js:117 Current route name: /map/-KOeFyMrLzNK0lSErOKu
angular.min.js:117 [init] ==> StoryMapCtrl inited
angular.min.js:117 [invocation] ==> resetFilters( issueCount: 0) in 0 millSec
angular.min.js:117 [invocation] ==> issuesReceived( 0) in 1 millSec
angular.min.js:117 [invocation] ==> buildMap( [object Object] , undefined, issueCount: 0) in 1 millSec
angular.min.js:117 Object
bit.storymap.bin.js:2006 resize parent iFrame height: NaN - width: 100%
angular.min.js:117 [init] ==> Filters inited
angular.min.js:117 Object
Failed to parse SourceMap: https://aes-artifacts--cdn.useast.atlassian.io/hashed/J_5UyNbwwUiTRiX4bG-7TbiMemfDOYyw3uf1Ksijxr0/variation-2/main.js.map
Failed to parse SourceMap: https://www.inboxsdk.com/build/platform-implementation.js.map
2angular.min.js:117 TypeError: Cannot read property 'id' of undefined
at DragnDropService.openDialogCreateIssue (bit.storymap.bin.js:4100)
at fn (eval at compile (angular.min.js:230), <anonymous>:4:360)
at b (angular.min.js:125)
at e (angular.min.js:272)
at n.$eval (angular.min.js:144)
at n.$apply (angular.min.js:145)
at HTMLButtonElement.<anonymous> (angular.min.js:272)
at Qf (angular.min.js:37)
at HTMLButtonElement.d (angular.min.js:36)(anonymous function) @ angular.min.js:117(anonymous function) @ angular.min.js:89$apply @ angular.min.js:145(anonymous function) @ angular.min.js:272Qf @ angular.min.js:37d @ angular.min.js:36

 

also in the initial storymap that I created on top of an existing sample project there is an item in the storymap called unlinked and I can't get rid of it.

apparently there is a bug which has to be solved: https://bauer-it.atlassian.net/browse/KI-50

The unlinked item groups all stories which have no related epics.

 

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