user is not tempo user

I am trying to update a users timesheet for a prior month. I keep receiving the message "User is not Tempo user". However, the user has logged time, in that month and later months. I have the right to update since I updated other members of the same team in that month. I have check all rights and it appears the user has the right to update their timesheet within that period and I appear to have all rights to update team members timesheets. Any ideas?

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Accepted answer

Hi Richard,

can you confirm that the user, who´s timesheet you are trying to update, has the Tempo Time Tracking permission (Tempo Administration -> Tempo permissions).

Kind regards,

Susanne

Are you seeing anything in the logs that would indicate an issue?

Thank you, that was it. The user was left out of the group assigned to the Time Tracking permission.

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