the definitions of different support level

I saw below page, but I can't understand.

 

https://confluence.atlassian.com/support/atlassian-supported-add-ons-229836119.html

Please explain the the definitions of different support level.

Are these are support levels?

・Atlassian Verified
・Supported Add-ons
・Data Center Add-ons
・Unsupported Add-ons

What are below words?

・UNSUPPORTED
・SUPPORTED
・DATA CENTER
・JIRA SERVICE DESK

 

1 answer

0 vote

I'm afraid it's hard to expand on what the document says.

These are not "support levels", there's no hierarchy in there, they are descriptions of who supports certain types of add-on. 

A supported add-on is one Atlassian will try to help you with.  An unsupported one means that they will generally tell you to go to the vendor.

Data centre and Service Desk are applications provided by Atlassian (Data centre refers to four applications and the two Jira applications)

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