sum up won't configure

Using JIRA 6.1.6.

Installed the latest Sum Up add-in, when I try to configure a new rule I get an error message 'Connectivity to JIRA Server not available.  Please close this dialog and refresh the browser'.  I've tried uninstalling and then re-installing but get the same error.

1 answer

This widget could not be displayed.

Hey Liesa,

in most cases when this error occoures, you request the page from a different base url than set up in your JIRA instance. I.e. http://jira.your-company.com instead of  http://www.jira.your-company.com

 

Cheers Julian

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

531 views 3 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you