sum up won't configure

Using JIRA 6.1.6.

Installed the latest Sum Up add-in, when I try to configure a new rule I get an error message 'Connectivity to JIRA Server not available.  Please close this dialog and refresh the browser'.  I've tried uninstalling and then re-installing but get the same error.

1 answer

Hey Liesa,

in most cases when this error occoures, you request the page from a different base url than set up in your JIRA instance. I.e. http://jira.your-company.com instead of  http://www.jira.your-company.com

 

Cheers Julian

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