showPanel does not implement IssueTabPanel.com. tuncaysenturk.jira.plugins.ReopeningsTabPanel error

Dandreb Vela July 11, 2012

Hi,

I Just upgrade from jira 4.2 to 5.0.4. now i have this error although my plugins are up to date.What should i do next.Please see my erro log below

2012-07-11 15:49:11,751 http-443-1 ERROR dandrebvela 949x1960x1 dqvif8 10.97.1.58 /browse/IBARABVTHREE-442 [jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl] showPanel does not implement IssueTabPanel.com.
tuncaysenturk.jira.plugins.ReopeningsTabPanel(com.atlassian.jira.issues.Issue, com.atlassian.crowd.embedded.api.User). This likely means the plugin is not compatible with this version of JIRA.
java.lang.AbstractMethodError
at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelInvokerImpl.invokeShowPanel(IssueTabPanelInvokerImpl.java:47)
at sun.reflect.GeneratedMethodAccessor742.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
at $Proxy415.invokeShowPanel(Unknown Source)
at sun.reflect.GeneratedMethodAccessor742.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at $Proxy415.invokeShowPanel(Unknown Source)
at sun.reflect.GeneratedMethodAccessor742.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
at $Proxy415.invokeShowPanel(Unknown Source)
at com.atlassian.jira.plugin.viewissue.ActivityBlockViewIssueContextProvider.getTabPanels(ActivityBlockViewIssueContextProvider.java:194)
at com.atlassian.jira.plugin.viewissue.ActivityBlockViewIssueContextProvider.getContextMap(ActivityBlockViewIssueContextProvider.java:74)
at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)
at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)
at com.atlassian.jira.plugin.webfragment.contextproviders.MultiContextProvider.getContextMap(MultiContextProvider.java:99)
at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:141)
at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModule(ModuleWebComponentImpl.java:84)
at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModuleAndLetNoThrowablesEscape(ModuleWebComponentImpl.java:67)
at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModules(ModuleWebComponentImpl.java:45)
at com.atlassian.jira.web.action.issue.ViewIssue.renderPanels(ViewIssue.java:285)
at sun.reflect.GeneratedMethodAccessor879.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)

2 answers

1 vote
Janet Albion
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2012

Hi Dhanvela,

According to trace, it seems it's related to the JIRA Enhancer Plugin . So, you can double check if:

  • the plugin version 3.1.0 is installed in the JIRA 5.0.4
  • there is no other version's JAR file exist in the JIRA_HOME/plugins/installed-plugins directory.

Good luck.

-Janet

0 votes
Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 11, 2012

Hi Dhanvela,

I think the second matter in Janet's comment is your problem.

Tuncay

Dandreb Vela July 12, 2012

Thanks for the suggestions. I already check JIRA_HOME/plugins/installed-plugins directory.i dont see any JEP duplicate or older version.

i also follow the step i found un JEP documentation in updating the class being use be customfields

in upgrading 3.0 to 3.1

Update customfield set CUSTOMFIELDTYPEKEY =plugin.jep:last-closed-date' where cfname ='Closed Date'
Update customfield set CUSTOMFIELDTYPEKEY ='plugin.jep:last-closed-user' where cfname ='Closed By'
Update customfield set CUSTOMFIELDTYPEKEY ='plugin.jep:last-resolution-date' where cfname ='Resolved Date'
Update customfield set CUSTOMFIELDTYPEKEY =plugin.jep:last-resolution-user' where cfname ='Resolved By'
Update customfield set CUSTOMFIELDTYPEKEY ='plugin.jep:reopened-counter' where cfname ='Reopening Counter'

Update customfield set CUSTOMFIELDSEARCHERKEY =com.tuncaysenturk.jira.plugins.jira-enhancer-plugin:last-closed-date-range' where cfname ='Closed Date'
Update customfield set CUSTOMFIELDSEARCHERKEY ='com.tuncaysenturk.jira.plugins.jira-enhancer-plugin:last-closure-user-searcher' where cfname ='Closed By'
Update customfield set CUSTOMFIELDSEARCHERKEY ='ccom.tuncaysenturk.jira.plugins.jira-enhancer-plugin:last-resolution-date-range' where cfname ='Resolved Date'
Update customfield set CUSTOMFIELDSEARCHERKEY ='com.tuncaysenturk.jira.plugins.jira-enhancer-plugin:last-resolution-user-searcher' where cfname ='Resolved By'
Update customfield set CUSTOMFIELDSEARCHERKEY ='com.tuncaysenturk.jira.plugins.jira-enhancer-plugin:reopened-counter-searcher' where cfname ='Reopening Counter'

Thanks in advance.

Dan

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