scriptrunner adding comment in transition

Im trying to use scriptrunner postfunction to transition a linked issue and add a comment.

Transition works fine but no comment is added. No errors in logs

Can anyone help out why comment is not added in transition?

Thanks alot!


def Comment = "Issue solution has been delivered"
def issueService = ComponentAccessor.getIssueService()
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
//lets do this transition "waiting for verification "
def issueInputParameters = issueService.newIssueInputParameters()
        issueInputParameters.with {
// validate and transition isssue
def validationResult = issueService.validateTransition(user, issue.getId(), Globals.BugTransitionToVerification, issueInputParameters)
        if (validationResult.isValid()) {
            def issueResult = issueService.transition(user, validationResult)
            if (! issueResult.isValid()) {
                log.warn("Failed to transition " + issue.getKey() + "errors: " + issueResult.errorCollection)
        } else {
            log.warn("Could not transition" + issue.getKey() + " errors: " + validationResult.errorCollection)


1 answer

I think this is just broken in jira. Do you have a screen for that transition? In theory you should use com.atlassian.jira.issue.IssueInputParameters#setSkipScreenCheck(true) but it doesn't work properly, at least on some versions.

I would just use com.atlassian.jira.issue.comments.CommentManager#create to add the comment on the target issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,373 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you