I created several mail templates with the Email this Issue Add-On. The salutation of the mail is using the field
When sending out a mail the rendered user appears as a link. Clicking on that link from the mail client opens a new tab trying to connect to file:///C:/secure/ViewProfile.jspa.
This obviously doesn't work. Is there a solution for this?
Instead, I would preferably
a) remove the link completely from the field and display the user name as plain text or
b) at least link to the profile in the customer portal.
Thanks for your help!
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