We have a workflow set up which, at a certain point, diverges into one of two paths based on the values selected in two single select list fields. For simplicity, I'll lay it out as follows:
Field A = Value X
Field B = Value Y
Field A != Value X
Field B != Value Y
The conditions for both transitions are set to "all of the following conditions."
The problem is that it doesn't seem to aggregate the two negative conditions properly for transition 2. If either one of the values matches the != condition, the transition is no longer available. But they should BOTH have to be equal to those specific values before the condition kicks in and hides the transition.
I've tried configuring it to reference the values by name (string) and by ID, but get the same result regardless.
I'm guessing this is a bug? But I couldn't find any way to contact support about the add-on, so hoping to find some assistance here.
Thanks Peter. I think I have a different, although very similar issue. I'm trying to suppress an email being sent based on the below, but there's something wrong with he code meaning the email gets sent even though there is no value in the field (well, there is, it's the standard "None" JIRA value which usually gets picked up by null).
cfValues['Retail Support'] != null
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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