"Paid" Gliffy Update???

My Gliffy for JIRA is stating I need to purchase a new licence to upgrade, (from 3.8 to 3.9).

In the last month, I just paid to upgrade my Gliffy instance from 50 to 100, why do I need to pay again?

Can I please get clarification of this issue.

3 answers

1 accepted

0 votes
Accepted answer

Hi Alan,

The Gliffy JIRA Plugin is now a Marketplace Paid add-on, but Gliffy should work with your currently installed license.

We've migrated existing customer licenses to http://my.atlassian.com based on the buyer email.

If you don't see your license, please contact us at support@gliffy.com or sales@atlassian.com.



Product Lead, Plugins

Oh and for futher information, please read the following post:


Looks like this has been resolved by Atlassian

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,717 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you