"My Simple Tasks" empty eventhough there is a task


I have added a task with the following markup:


However, when I visit "My Simple Tasks" there is no task. I have also tried creating a task for a different user.

I have tried looking through the general options but have not found anything I thought could be causing this.

I would appreciate it if someone could point out what I am doing wrong.




The following 2 modules are disabled:

Add Tasklist Template Action (add-tasklist-action)
Add Task Action(add-task-action)
There is no button to enable them and I also tried reinstalling the add-on which did not help either. Could this be cuasing my issues?

1 answer

This widget could not be displayed.

Hi Ralph,

My apologies that you're encountering this issue. In order to investigate this, would you be able to provide the following details to begin with:

  • what version of JIRA are you using?
  • what version of the add-on are you using?
  • do you use the JIRA Automation add-on?


Also, if you could generate a support file, and send it to us, that would be very helpful for us to diagnose. Steps for this can be found here

Hi Anthony,

thanks for your reply. I am using JIRA Version 7.0.0 (Build Number 70107) as a server instance.

The version of Simple Tasklists is 1.1 and we do not have the automation add-on installed.

I'll look into creating a support file and will send it via email with reference to this question.

Edit: I've noticed that when I click on the Projects-button there are no projects visible.


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 25, 2018 in Marketplace Apps

Jira Cloud and Bitbucket Cloud Integration with Microsoft Teams

One of the newest products in the Microsoft family - Microsoft Teams,  is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...

729 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you