"My Simple Tasks" empty eventhough there is a task


I have added a task with the following markup:


However, when I visit "My Simple Tasks" there is no task. I have also tried creating a task for a different user.

I have tried looking through the general options but have not found anything I thought could be causing this.

I would appreciate it if someone could point out what I am doing wrong.




The following 2 modules are disabled:

Add Tasklist Template Action (add-tasklist-action)
Add Task Action(add-task-action)
There is no button to enable them and I also tried reinstalling the add-on which did not help either. Could this be cuasing my issues?

1 answer

Hi Ralph,

My apologies that you're encountering this issue. In order to investigate this, would you be able to provide the following details to begin with:

  • what version of JIRA are you using?
  • what version of the add-on are you using?
  • do you use the JIRA Automation add-on?


Also, if you could generate a support file, and send it to us, that would be very helpful for us to diagnose. Steps for this can be found here

Hi Anthony,

thanks for your reply. I am using JIRA Version 7.0.0 (Build Number 70107) as a server instance.

The version of Simple Tasklists is 1.1 and we do not have the automation add-on installed.

I'll look into creating a support file and will send it via email with reference to this question.

Edit: I've noticed that when I click on the Projects-button there are no projects visible.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 13, 2019 in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


254 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you