"Email from" option in "General configuration" settings not having an affect on outgoing emails. Edited

The from feild of any mass email sent out from Jira has the form:


Are there any additional settings that are needed to make the "Email from" setting affect outgoing emails?

2 answers

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Ann Worley Atlassian Team May 17, 2017

According to Configuring a project's email address:

"It is possible to configure a project's email address, which is the email address that notifications are sent from – i.e. the 'sender address'. This will also serve as the reply address for responses..."

I hope I am properly understanding what you are looking to configure. Please let me know if that doc helps.


It is not the senders adress itself I want to change. My Jira username is comming up in the email, that is what I want to configure.

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Are you wanting your name to not come up?

If so, remove jira-username

Remove it from what? The "Email from" option is supposed to change the way the sender address shows up when it is sent out but changing this setting from its default (${fullname} (JIRA)) has no affect.

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