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need to set sla with start and end time with date time picker

Mehran Namdar
Mehran Namdar December 18, 2017

hi

 

i am using SLA timer add ons .can you help me to set SLA for ticket with start time and end time  in two field (date and time picker ) user complete.

can i fill SLA response time and triggered field manually .

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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December 5, 2022

Hi @Mehran Namdar 

Which app do you use? Have you try to contact its vendor directly?

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