5 answers


To help us diagnose this problem, please let us know the JIRA version, JIRA database name and version.


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Atlassian JIRA Project Management Software (v6.4.1#64016-sha1:5d75814) 

JIRA database driver Version :  Oracle JDBC

Database :  Oracle Database 11g Enterprise Edition Release

I trust above is what has been requested.

If not, please let me know what is lacking and how to get it.



You have no asked twice for the same information. In this thread and the review section (https://marketplace.atlassian.com/plugins/com.kaanha.reports/cloud/reviews).


I have provided this info here, but no response until now.




This problem should be resolved now. Can you please check and let us know if you are still facing this issue?



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