jira issue collector is doing an external call to jira.atlassian.com event if uninstalled

I did a test with the version 1.0.20-beta with jira 5.0.2.

Our access to internet is secured via a proxy. The security rules have been re-enforced recently.

Now each time that I use the jira instance, I have a basic authentication screen to enter my credentials.

I used Live HTTP headers to see what is requested and the result is:


/s/en_UK9dpx5o/713/4/1.0.20-beta/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector.js?collectorId=d3de7fb5 HTTP/1.1
Host: jira.atlassian.com
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.3) Gecko/20100101 Firefox/10.0.3
Accept: */*
Accept-Language: fr,en;q=0.7,de;q=0.3
Accept-Encoding: gzip, deflate
DNT: 1
Connection: keep-alive
Referer: http://myserver/secure/AdminSummary.jspa

HTTP/1.1 200 OK
Date: Fri, 01 Jun 2012 09:48:56 GMT
Server: Apache-Coyote/1.1
X-AREQUESTID: 288x1924711x3
Expires: Sat, 01 Jun 2013 09:48:56 GMT
Cache-Control: max-age=31536000, public
X-AUSERNAME: anonymous
Last-Modified: Mon, 28 May 2012 12:35:03 GMT
Etag: "1338208503000"
Content-Type: application/x-javascript;charset=UTF-8
Vary: Accept-Encoding
Content-Encoding: gzip
X-Robots-Tag: noindex, noarchive
Connection: close
Transfer-Encoding: chunked

Next to that, I have uninstalled the plugin, restarted jira and the call to this resource is still requested...

What's happening?

https://bitbucket.org/atlassian/jira-issue-collector-plugin/issue/28/jira-issue-collector-is-doing-an-external has been created


1 answer

I had to disable the GreenHopper Feedback plugin module to stop this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

440 views 8 26
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you