i keep getting a java error when using jira2outlook plugin. what should i do to prevent this java error – it happens 6 times per issue attempted to be raised only when using the jira2outlook plugin.
So the error arises after creating or commenting. Usually a popup message would appear displaying an URL to the JIRA ticket. You can disable this feature in the advanced settings. However, this would only be a work around which does not fix the error. Could you provide a screenshot of the error message and tell me if this workaround fixes the issue for now?
Okay, looks like the confirmation dialogs pops up more than just once. We will take a look at it and fix it in the upcoming release. Until then you can disable the confirmation dialog in the "Advanced Settings". Just enable the option "Do not display confirmation dialog..." for issues and comments.
Sorry for asking again, but could you please tell me, what exactly the error looks like? You provided 3 screenshots, but none of them is showing an error. The first one shows the "Java Control Panel". Is this considered to be the "error"? It is strange somehow, because the Add-In in Outlook does not use Java at all, it is built on .NET.
You could also try to uninstall or disable Java in your browser and see what happens.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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