is there a function in jira service desk to track customer contract`s bucket hour.

Hi all, is there a function in jira service desk to track customer contract`s bucket hours. Or is there a plugin function for this.

Example: Contract with customer A has 100 billable hours. When an issue is created and an agent logs work under this issue, it will deduct from the contract`s 100 billable hours automatically.

E.g. Agent logs 5 hours,
100 billable hours - 5 hours = 95 billable hours left.

Thanks

Regards,
Galvin Tan

1 answer

Hi Galvin,

I have a similar function that I would like to implement. Have you had any progress?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Marketplace Apps

You + one app + a desert island...

Hi all! My name is Miles and I work on the Marketplace team. We’re looking for better ways to recommend and suggest apps that are truly crowd favorites, so of course we wanted to poll the Community. ...

3,662 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you