is there a function in jira service desk to track customer contract`s bucket hour.

Hi all, is there a function in jira service desk to track customer contract`s bucket hours. Or is there a plugin function for this.

Example: Contract with customer A has 100 billable hours. When an issue is created and an agent logs work under this issue, it will deduct from the contract`s 100 billable hours automatically.

E.g. Agent logs 5 hours,
100 billable hours - 5 hours = 95 billable hours left.

Thanks

Regards,
Galvin Tan

1 answer

Hi Galvin,

I have a similar function that I would like to implement. Have you had any progress?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published Apr 19, 2018 in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

366 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you