We've installed the plugin but have recieved the following error when attempting to configure.

I've seen references to this being caused by the wrong version of Atlassian Universal Plugin Manager - we're currently have Version: 2.13.3 but there is no way (that I can see) to roll back to Version 2.10.

Regards,

Troy.

Oops - an error has occurred

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( /jwgecko/jira/jwgecko_data/log/atlassian-jira.log )

Cause:
java.lang.reflect.InvocationTargetException

Stack Trace: [hide]

java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
	at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:433)
	at webwork.action.ActionSupport.execute(ActionSupport.java:157)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NoSuchMethodError: de.polscheit.jira.plugins.config.GanttAdmin.getHttpRequest()Ljavax/servlet/http/HttpServletRequest;
	at de.polscheit.jira.plugins.config.GanttAdmin.doDefault(GanttAdmin.java:300)
	... 162 more

Referer URL: http://clients.jwgecko.com/support/secure/AdminSummary.jspa

Build Information:
Uptime : N/A
Version : 5.2.5
Build Number : 847
Build Date : Mon Jan 14 00:00:00 EST 2013
Build Revision : 7fd7dd6f72035074370cfd27de760a25c1261256
Atlassian Partner : null
Installation Type : Standalone
Server ID : ACXD-RZA5-4CUP-TO09
Last Upgrade : 05/Feb/13 9:47 AM (v4.4#649)

Server Information:
Application Server: Apache Tomcat/7.0.29
Servlet Version: 3.0

File Paths:
Location of entityengine.xml: file:/jwgecko/jira/jwgecko/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /jwgecko/jira/jwgecko_data/log/atlassian-jira.log

Memory Information:
Total Memory: 682 MB
Free Memory: 314 MB
Used Memory: 368 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 31 MB
Used PermGen Memory: 224 MB

System Information:
System Date : Thursday, 12 Sep 2013
System Time : 15:52:38 +1000
Current Working Directory : /jwgecko/jira/jwgecko/bin
Java Version : 1.6.0_35
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.10-b01
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : root
User Timezone : Australia/Canberra
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 2.6.18-348.6.1.el5
OS Architecture : amd64
Application Server Container :
Database type : mysql
Database JNDI address : mysql jdbc:mysql://127.0.0.1:3306/jiradb44?useUnicode=true&characterEncoding=UTF8
Database URL : Hidden
Database version : 5.0.95
Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )
External user management : OFF
JVM Input Arguments : -Djava.util.logging.config.file=/jwgecko/jira/jwgecko/conf/logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -XX:+PrintGCDateStamps -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/jwgecko/jira/jwgecko/endorsed -Dcatalina.base=/jwgecko/jira/jwgecko -Dcatalina.home=/jwgecko/jira/jwgecko -Djava.io.tmpdir=/jwgecko/jira/jwgecko/temp

Language Info:

Installed languages: English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language: English (United States) - System Default

Request Information:
- Request URL: http://clients.jwgecko.com/support/500page.jsp
-
Scheme: http
- Server: clients.jwgecko.com
- Port: 80
- URI: /support/500page.jsp
- Context Path: /support
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /support/secure/GanttAdmin!default.jspa
- javax.servlet.forward.context_path : /support
- javax.servlet.forward.servlet_path : /secure/GanttAdmin!default.jspa
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- jira.session.max.inactive.interval : 18000
- com.newrelic.agent.TRANSACTION_NAME : /*.jspa
- jira.request.time.micros : 0
- atlassian.core.seraph.original.url : /secure/GanttAdmin!default.jspa
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- loginfilter.already.filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@6bbd8822
- gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml\+xml,application/json
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- javax.servlet.error.message :
- jira.session.last.accessed.time : 1378965149202
- webwork.result : Value stack =========== ===========
- jira.request.username : troyk
- javax.servlet.error.request_uri : /support/secure/GanttAdmin!default.jspa
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- com.atlassian.seraph.auth.LoginReason : OK
- jira.request.id : 952x182450x1
- jira.webwork.cleanup : false
- javax.servlet.error.status_code : 500
- com.atlassian.labs.botkiller.BotKillerFilter : true
- jira.request.start.millis : 1378965158496
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- jira.request.assession.id : 16t5m5p
- com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true
- javax.servlet.error.exception : javax.servlet.ServletException: java.lang.reflect.InvocationTargetException

Request Logging
0 log statements generated by this request:

Listeners
- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
- Add Tickets with Support Emails Service (com.atlassian.jira.service.services.mail.MailFetcherService)
- Delay: 1 minutes
- Backup Service (com.atlassian.jira.service.services.export.ExportService)
- Delay: 720 minutes
- DIR_NAME: /jwgecko/jira/jwgecko_data/backups
- USE_DEFAULT_DIRECTORY: true
- Create Issue/Comment Service for <Project> (com.atlassian.jira.service.services.mail.MailFetcherService)
- Delay: 1 minutes
- popserver: support@jwgecko.com
- handler.params: project=SLA, issuetype=1, createusers=true, bulk=forward
- handler: Create a new issue or add a comment to an existing issue
- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
- Delay: 1 minutes
- Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 480 minutes
- pluginJobName: Service Provider Session Remover
- repeatInterval: 28800000
- initiallyFired: true
- Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 480 minutes
- com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 1 minutes
- pluginJobName: com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job
- repeatInterval: 60000
- initiallyFired: true
- com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 5 minutes
- pluginJobName: com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor
- repeatInterval: 300000
- initiallyFired: true
- de.polscheit.jira.plugins.thirdpartyplugins.teamcalender.TeamCalMonitorImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
- Delay: 60 minutes
- pluginJobName: de.polscheit.jira.plugins.thirdpartyplugins.teamcalender.TeamCalMonitorImpl:job
- repeatInterval: 3600000
- initiallyFired: true

Plugins
- ActiveObjects Plugin - OSGi Bundle 0.19.16 - Plugin by Atlassian
- Enabled
- Admin Menu Sections 1.0 - Plugin by Atlassian
- Enabled
- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
- Enabled
- Applinks Product Plugin 3.10.4 - Plugin by Atlassian
- Enabled
- build: 10
- Atlassian - Administration - Quick Search - JIRA 1.1.1 - Plugin by Atlassian
- Enabled
- Atlassian Bot Session Killer 1.7.2.1 - Plugin by Atlassian
- Enabled
- Atlassian Custom Apps Plugin 1.15 - Plugin by Atlassian
- Enabled
- Atlassian Embedded Crowd - Administration Plugin 1.4.3 - Plugin by Atlassian
- Enabled
- Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2-1 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Admin Helper Plugin 1.6 - Plugin by Atlassian Pty Ltd
- Enabled
- Atlassian JIRA - Plugins - Admin Summary Component 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Application Properties 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Closure Template Renderer 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.2.5 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Confluence Link 5.2.5 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Gadgets Plugin 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Header Plugin 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Invite User 1.6 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Issue Navigation 1.1.25.20 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Issue Web Link 5.2.5 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Mail Plugin 5.2.21 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - My JIRA Home 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Consumer SPI 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Project Config Plugin 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.54 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - REST Plugin 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - Remote JIRA Link 5.2.5 - Plugin by ${project.organization.name}
- Enabled
- Atlassian JIRA - Plugins - SAL Plugin 5.2.5 - Plugin by Atlassian Software Systems
- Enabled
- Atlassian JIRA - Plugins - Share Content Component 5.2.5 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - User Profile Plugin 1.1.0 - Plugin by Atlassian
- Enabled
- Atlassian JIRA - Plugins - View Issue Panels 5.2.5 - Plugin by ${project.organization.name}
- Enabled
- Atlassian Navigation Links Plugin 1.3.16 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Admin Plugin 1.6.1 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer Plugin 1.6.1 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Consumer SPI 1.6.1 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider Plugin 1.6.1 - Plugin by Atlassian
- Enabled
- Atlassian OAuth Service Provider SPI 1.6.1 - Plugin by Atlassian
- Enabled
- Atlassian REST - Module Types 2.7.1 - Plugin by Atlassian
- Enabled
- Atlassian Remote Apps - Plugin 0.4.518.3 - Plugin by Atlassian
- Enabled
- Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer API 1.4.2.2 - Plugin by Atlassian
- Enabled
- Atlassian Template Renderer Velocity 1.6 Plugin 1.4.2.2 - Plugin by Atlassian
- Enabled
- Atlassian UI Plugin 5.0-m10 - Plugin by Atlassian
- Enabled
- Atlassian Universal Plugin Manager - Plugin License Storage plugin 2.8 - Plugin by Atlassian
- Enabled
- Atlassian Universal Plugin Manager Plugin 2.13.3 - Plugin by Atlassian
- Enabled
- Attach Image for JIRA 1.1.10 - Plugin by Atlassian
- Enabled
- plugin-icon: images/pluginIcon.png
- plugin-logo: images/pluginLogo.png
- Browse Project Operations Sections 1.0 - Plugin by Atlassian
- Enabled
- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd REST API 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Custom Field Types & Searchers 1.0 - Plugin by Atlassian
- Enabled
- Embedded Gadgets Plugin 3.2.0-m2-1 - Plugin by Atlassian
- Enabled
- English (United Kingdom) Language Pack 5.2.5 - Plugin by Atlassian
- Enabled
- English (United States) Language Pack 5.2.5 - Plugin by Atlassian
- Enabled
- FishEye Plugin 5.2.9 - Plugin by Atlassian Software Systems
- Enabled
- Gadget Dashboard Plugin 3.2.0-m2-1 - Plugin by Atlassian
- Enabled
- Gadget Directory Plugin 3.2.0-m2-1 - Plugin by Atlassian
- Enabled
- Gadget Spec Publisher Plugin 3.2.0-m2-1 - Plugin by Atlassian
- Enabled
- HipChat 1.1.13 - Plugin by Atlassian
- Enabled
- configure.url: /secure/admin/HipChatConfiguration!default.jspa
- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Issue Operations Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Issue Views Plugin 1.0 - Plugin by Atlassian
- Enabled
- JDOM DOM Processor 1.0.0 - Plugin by SpringSource
- Enabled
- JIRA Active Objects SPI implementation 0.19.16 - Plugin by Atlassian Software Systems
- Enabled
- JIRA Activity Stream Plugin 5.2.0 - Plugin by Atlassian
- Enabled
- JIRA Bamboo Plugin 5.2.1 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
- JIRA Base URL Plugin 1.4 - Plugin by Atlassian
- Enabled
- JIRA Footer 1.0 - Plugin by Atlassian
- Enabled
- JIRA French (France) Language Pack 5.2.4-v2r2327-2013-01-10 - Plugin by Atlassian Community
- Enabled
- JIRA Gantt-Chart Plugin 2.4-JIRA6.0-UPM2.10 - Plugin by Frank Polscheit - Solutions and IT-Consulting
- Enabled
- post.install.url: /secure/GanttAdmin!default.jspa
- configure.url: /secure/GanttAdmin!default.jspa
- post.update.url: /secure/GanttAdmin!default.jspa
- plugin-banner: images/Gantt-Banner.png
- plugin-icon: images/menu-icon-GanttChart.gif
- vendor-logo: images/psit-Logo.png
- plugin-logo: images/Gantt-Logo.png
- build: 20130117
- atlassian-licensing-enabled: true
- JIRA German (Germany) Language Pack 5.2.4-v2r5666-2013-01-01 - Plugin by Atlassian Community
- Enabled
- JIRA Importers Plugin (JIM) 5.0.4 - Plugin by Atlassian
- Enabled
- JIRA Issue Collector Plugin 1.2.9 - Plugin by Atlassian
- Enabled
- JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software
- Enabled
- JIRA Japanese (Japan) Language Pack 5.2.4-v2r14969-2013-01-01 - Plugin by Atlassian Community
- Enabled
- JIRA Monitoring Plugin 05.5.4 - Plugin by Atlassian
- Enabled
- JIRA Spanish (Spain) Language Pack 5.2.4-v2r12501-2013-01-07 - Plugin by Atlassian Community
- Enabled
- JIRA Streams Inline Actions Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- JIRA Time Zone Detection plugin 1.6 - Plugin by Atlassian
- Enabled
- JIRA Usage Hints 1.0 - Plugin by Atlassian
- Enabled
- JIRA WebHooks Plugin 1.0.6 - Plugin by Atlassian
- Enabled
- JIRA Welcome Plugin 1.1.30 - Plugin by Atlassian
- Enabled
- JIRA iCalendar Plugin 1.1 - Plugin by Atlassian
- Enabled
- JQL Functions 1.0 - Plugin by Atlassian
- Enabled
- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
- Enabled
- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
- Enabled
- Notifications and Tasks - Common Plugin 1.1.9 - Plugin by Atlassian
- Enabled
- Notifications and Tasks - JIRA Provider Plugin 1.1.9 - Plugin by Atlassian
- Enabled
- Opensocial Plugin 3.2.0-m2-1 - Plugin by Atlassian
- Enabled
- Preset Filters Sections 1.0 - Plugin by Atlassian
- Enabled
- Project Panels Plugin 1.0 - Plugin by Atlassian
- Enabled
- Project Role Actors Plugin 1.0 - Plugin by Atlassian
- Enabled
- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
- Enabled
- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
- Enabled
- RPC JIRA Plugin 5.1.3 - Plugin by Atlassian
- Enabled
- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
- Enabled
- Renderer Plugin 1.0 - Plugin by Atlassian
- Enabled
- Reports Plugin 1.0 - Plugin by Atlassian
- Enabled
- Streams API 5.2.0 - Plugin by Atlassian
- Enabled
- Streams Core Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Inline Actions Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Streams SPI 5.2.0 - Plugin by Atlassian
- Enabled
- Streams Third Party Provider Plugin 5.2.0 - Plugin by Atlassian
- Enabled
- Support Tools Plugin 3.5.6 - Plugin by Atlassian Support
- Enabled
- System Plugin: Tempo Core 1.1.3 - Plugin by TM Software
- Enabled
- plugin-icon: img/tempologo_white_16px.png
- plugin-logo: img/tempologo_white_130px.png
- System Plugin: Tempo Teams 1.0.7 - Plugin by TM Software
- Enabled
- plugin-icon: img/tempologo_white_16px.png
- plugin-logo: img/tempologo_white_130px.png
- Tempo Timesheets 7.7.0.2 - Plugin by TM Software
- Enabled
- post.install.url: /secure/TempoGettingStarted.jspa
- configure.url: /secure/admin/TempoGlobalConfiguration!default.jspa
- post.update.url: /secure/TempoUpdated.jspa
- plugin-icon: img/marketplace/tempo-timesheets-marketplace-icon_16px.png
- plugin-banner: img/marketplace/tempo-timesheets-marketplace-banner.png
- vendor-logo: img/marketplace/tempo-marketplace-logo_white_130px.png
- plugin-logo: img/marketplace/tempo-timesheets-marketplace-logo_72px.png
- vendor-icon: img/marketplace/tempo-marketplace-icon_white_16px.png
- atlassian-licensing-enabled: true
- Top Navigation Bar 1.0 - Plugin by Atlassian
- Enabled
- User Format 1.0 - Plugin by Atlassian
- Enabled
- User Navigation Bar Sections 1.0 - Plugin by Atlassian
- Enabled
- User Profile Links 1.0 - Plugin by Atlassian
- Enabled
- User Profile Panels 1.0 - Plugin by Atlassian
- Enabled
- View Project Operations Sections 1.0 - Plugin by Atlassian
- Enabled
- Web Resources Plugin 1.0 - Plugin by Atlassian
- Enabled
- Webwork Plugin 1.0 - Plugin by Atlassian
- Enabled
- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
- Enabled
- Workflow Designer Plugin 3.0.0-m14 - Plugin by Atlassian
- Enabled
- Workflow Plugin 1.0 - Plugin by Atlassian
- Enabled
- jira-help-tips 0.29 - Plugin by Atlassian
- Enabled

2 answers

1 accepted

Hi Frank,

Strange. I've just uninstalled the plugin (again) and reinstalled it and it's all working.

Sorry for the false alarm, something must have gone astray.

Regards,

Troy.

Hi Troy,

i have download and installed an equivalent to your instance: Standalone JIRA for Windows/32-bit (v5.2.5#847-sha1:7fd7dd6) as shown within the stack trace above.

Version : 5.2.5
Build Number : 847
Installation Type : Standalone

Then, I updated Atlassian UPM to 2.13.3 and installed my Gantt-Chart v.2.4.0 for JIRA 5.2 from the Atlassian Marketplace. Clicking on "configure" opens the expected panel without any problem!

It looks like your problem has nothing to do with the UPM version, but with a missing servlet.jar (javax/servlet/http/HttpServletRequest seems not to exist within your instance). Do have a test-system to repeat my steps described above to be able to compare that with your JIRA instance in order to find your local problem?

Regards,
Frank

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