Have done your install as :
Hi @Robert Gledhill, my guess is that you are using a version of JIRA that the vendor does not currently support. I'm copying this answer from your other question, so you can contact the vendor of code2flow and ask them about it:
Hi Robert Gledhill,
You can contact the vendor directly to ask about version support, either link above will get you to the vendor details.
I can't glean much more from your question though, so help this helps.
Thanks! -nick wade
Head of Ecosystem, Marketplace
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