how to get inventory list in Service Desk

I have installed Assets & Inventory Plugin and Service Desk in Jira. I am trying to get it to display a list from Inventory in a service desk screen so that the user can choose the machine from a list. I have created a custom field in Service Desk using the JIP Multi Select, and added this field to the Service Desk screens, but the field is blank and holds no content when accessed in Service Desk although there is content in the Assets & Inventory plugin. Don't know what else to try - there is no apparent configuration for the JIP custom field. Documentation is completely silent on how to add Assets & Inventory plugin content to Service Desk.

0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Feb 23, 2018 in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

330 views 2 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot