hasSubtasks() does not show any results

Hello there,

i just tried to use the JQL Tricks function "hasSubtasks()" in a very general statement "issue in hasSubtasks()". Though we have several issues with subtasks, non are shown.

The plugin is up to date and i also reindexed the system before.

Unfortunately, the j-tricks JIRA won't let me create a support ticket. Does anybody know what could be going wrong?

Regards,

Chris

2 answers

0 vote

Unfortunately, the j-tricks JIRA won't let me create a support ticket. Does anybody know what could be going wrong?

What is the issue you are facing? Did you create an account in the JIRA? Anyone should be able to create a ticket ;)

You can also write to support at j-tricks dot com.

Hi Jobin,

yes I created an OnDemand account and i can log in to te j-tricks jira, but I have no option to create an issue. I see a blank dashboard only.

The issue is as described above: "issue in hasSubtasks()" is not giving any results, though there are plenty issues with subtasks in the projects.

Chris, I checked and I don't see any issues with JIRA. Not sure what is wrong. If you can't log the ticket, can you send the JIRA logs to the support email mentioned earlier?

Hi Jobin,

yes I created an OnDemand account and i can log in to te j-tricks jira, but I have no option to create an issue. I see a blank dashboard only.

The issue is as described above: "issue in hasSubtasks()" is not giving any results, though there are plenty issues with subtasks in the projects.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

178 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you