is it possible to configure that, when I send a mail with ETI, the pre-configured recipient is a JIRA user or the email adress stored in a custom field? This should be based on if the JIRA user is actual one and not some dummy user which creates tickets for unknown email adresses.
Markus, Both 1 and 2 are easily possible with JETI.
However, JETI can do the following:
- email comes from non-JIRA user, email address is saved in recipient field
- email comes form JIRA user, either the email address is saved in recipient field or the JIRA user is added to the watchers of the issue. It is a parameter of the corresponding Mail Handler Context.
No further conditional configuration is possible at the moment.
Hi Tibor, of course I can.
Following two scenarios:
In a nutshell I want that the recipient field is populated based on if the reporter is a actual JIRA user or just some dummy user for unknown reporter.
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