eazyBI - Created vs. resolved with additional information (e.g. status)

In eazyBI there is the default chart for created vs. resolved. The resulting chart is quite OK but we have on problem:

The open issues is growing since there are some tickets which are moved to 2nd level and are handled in a different application.

created_vs_resolved.png

Therefore we set the to status "2nd level". Now it would be nice to have a second line below open issues which shows the "open issues with status 2nd level". However I do not know how to make this measuring function.

Required result (graphics done with Excel):

required.png

 

2 answers

1 accepted

This widget could not be displayed.

You may define a new calculated measure to count open issues in a particular status "2nd line" for each period based on issue change history data.

First, in import options, set "Import issue change history" and import data. After data import, new dimension "Transition Status" and history measures will be available for your reports.

Then, in a report, define a new calculated measure using a tuple. Your formula may look like this:

([Measures].[Issues history],
[Transition Status].[2nd level])

 

Regards,
Zane / support@eazybi.com

This widget could not be displayed.

You may define a new calculated measure to count open issues in a particular status "2nd line" for each period based on issue change history data.

First, in import options, set "Import issue change history" and import data. After data import, new dimension "Transition Status" and history measures will be available for your reports.

Then, in a report, define a new calculated measure using a tuple. Your formula may look like this:

([Measures].[Issues history],
[Transition Status].[2nd level])

 

Regards,

Zane / support@eazybi.com 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

487 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you