draw.io no macro metadata

I am using Confluence Cloud, and have recently installed the draw.io Confluence add-on (version 1.4.2-AC).

 

When I try to insert it to a Confluence document as an add-on, an error pop-up message shows "No macro metadata". How can I troubleshoot this error?

 

I have done the following:

1 answer

1 accepted

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Hi Mav,

It appears this is an issue related to an existing bug in Cloud:

The post mentions that it might be a problem specific to Cloud when browsing via Safari. Are you able to replicate this issue in other browsers as well? 

Kind Regards,
Shannon

Hi Shannon,

It works in Chrome on my computer, thank you for the suggestion.

By the way, I have coworkers who are still unable to use the macro even with Chrome. The error is the same "No macro metadata".

What versions of Chrome are they using and what operating systems please?

All of us are running on these environments:

 

Chrome version:

Latest version 61.0.3163.100

 

OS:

macOS Sierra 10.12 and above

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