Structure data is stored separately from JIRA data. See https://wiki.almworks.com/x/OgBg
Basically, if both instances are down (or if you have Structure plugin temporarily disabled on both), you can just copy structure/ sub-directory from JIRA home.
Otherwise, you need to do Administration | Structure | Backup Structure and Restore Structure.
Hope this helps!
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG