customware salesforce jira plugin upgrade

We are upgrading from Customer Jira plugin for Salesforce from 4.5 to 5.2 (as we are upgrading Jira to 5.2 from 4.4.5). In the new version of the plugin the custom field " Multiple Case" no longer exists.

In the earlier version this field was storing the Salesforce case key. Also we had customized Jira to use this key to update SFDC using our own listeners.

Any ideas.



1 answer

This widget could not be displayed.
Ahmad Danial Atlassian Team Oct 07, 2013

Hey there, Sripad.

I noticed that it has been a while since you received any response here. Therefore, I would recommend you to contact the plugin vendor to get your query answered.

Hope this helps and good luck.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

510 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you