The last version of the database custom field plugin supports the rendering of database custom fields as select lists in the Service Desk portal.
However, in Service Desk portal the database custom fields are rendered as single select lists with autocomplete, no matter the configuration of the field from Kepler parameters. Also the dynamic fields are limited, there are supported the fields of the form customfield_xxxxx present in the screen and from the system fields only currentuser is supported for now.
Did you mean Kepler Database Custom Field? Can you elaborate what you mean by cascading select? Do you want to have multiple select lists where choice in first select defines options available in second select ?
As far as I know DB Custom Field only supports one child field where it copies result of selection or autocomplete from the original DB Custom Field.
I have plugin version 3.0.1
Yes, this is possible by using multiple DBCF custom fields (not the child fields), pulling their select list data from jiradb / external DBs. You can use the value of one dbcf customfield in the WHERE clause of the next custom field, implementing cascade functionality.
I think there is (still) a limitation that all the fields need to be present on the same screen, for the inter-field dependencies to work.
See "What types of custom field are supported" on Dynamic Query (SQL) for documentation & samples.
Let me know if you need any additional help with this.
Hi @Ben De Pauw,
I see your comment regarding the new version of Database Custom Field.
I currently facing a problem using the Database Customer Field version v. 3.0.11 with JSD 2.5.9 version and
JIRA core 6.4.7.
The single select lists return nothing using the the Service Desk portal during issue creation, however in the agent view this is working.
is it possible that you provide to us the version of DB Custom Field which Take in account eh Servuce Desk Portal?
Thanks in advance for your reply
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs