add-on cannot be enabled

Getting the following error:

 

The add-on has been installed but cannot be enabled. Refer to the logs for more information.

1 answer

0 vote

Aron,

Could you please provide the atlassian-jira.log file stack trace? That will help us to understand why the plugin is not being enabled.

Cheers

L.F

Error from log.

2015-06-17 12:51:39,896 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.manager.PluginEnabler] Waiting for ENABLING plugins: [com.intenso.jira.plugins.notes.sticky-notes]
2015-06-17 12:51:39,896 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 60 seconds remaining
2015-06-17 12:51:40,896 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 59 seconds remaining
2015-06-17 12:51:41,896 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 58 seconds remaining
2015-06-17 12:51:42,896 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 57 seconds remaining
2015-06-17 12:51:43,896 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 56 seconds remaining
2015-06-17 12:51:44,911 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 54 seconds remaining
2015-06-17 12:51:45,911 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 53 seconds remaining
2015-06-17 12:51:46,911 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 52 seconds remaining
2015-06-17 12:51:47,911 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 51 seconds remaining
2015-06-17 12:51:48,927 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 50 seconds remaining
2015-06-17 12:51:49,943 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 49 seconds remaining
2015-06-17 12:51:50,958 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 48 seconds remaining
2015-06-17 12:51:51,974 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 47 seconds remaining
2015-06-17 12:51:52,974 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 46 seconds remaining
2015-06-17 12:51:53,974 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 45 seconds remaining
2015-06-17 12:51:54,974 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 44 seconds remaining
2015-06-17 12:51:56,630 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 43 seconds remaining
2015-06-17 12:51:57,630 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 42 seconds remaining
2015-06-17 12:51:58,630 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 41 seconds remaining
2015-06-17 12:51:59,630 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 40 seconds remaining
2015-06-17 12:52:00,646 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 39 seconds remaining
2015-06-17 12:52:01,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 38 seconds remaining
2015-06-17 12:52:02,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 37 seconds remaining
2015-06-17 12:52:03,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 36 seconds remaining
2015-06-17 12:52:04,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 35 seconds remaining
2015-06-17 12:52:05,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 34 seconds remaining
2015-06-17 12:52:06,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 33 seconds remaining
2015-06-17 12:52:07,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 32 seconds remaining
2015-06-17 12:52:08,662 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 31 seconds remaining
2015-06-17 12:52:09,677 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 30 seconds remaining
2015-06-17 12:52:10,693 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 29 seconds remaining
2015-06-17 12:52:11,709 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 28 seconds remaining
2015-06-17 12:52:12,709 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 27 seconds remaining
2015-06-17 12:52:13,709 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 26 seconds remaining
2015-06-17 12:52:14,724 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 25 seconds remaining
2015-06-17 12:52:15,724 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 24 seconds remaining
2015-06-17 12:52:16,724 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 23 seconds remaining
2015-06-17 12:52:17,740 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 22 seconds remaining
2015-06-17 12:52:18,740 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 21 seconds remaining
2015-06-17 12:52:19,740 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 20 seconds remaining
2015-06-17 12:52:20,740 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 19 seconds remaining
2015-06-17 12:52:21,756 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 18 seconds remaining
2015-06-17 12:52:22,771 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 17 seconds remaining
2015-06-17 12:52:23,771 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 16 seconds remaining
2015-06-17 12:52:24,771 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 15 seconds remaining
2015-06-17 12:52:25,787 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 14 seconds remaining
2015-06-17 12:52:26,787 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 13 seconds remaining
2015-06-17 12:52:27,803 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 12 seconds remaining
2015-06-17 12:52:28,803 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 11 seconds remaining
2015-06-17 12:52:29,803 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 10 seconds remaining
2015-06-17 12:52:30,803 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 9 seconds remaining
2015-06-17 12:52:31,818 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 8 seconds remaining
2015-06-17 12:52:32,834 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 7 seconds remaining
2015-06-17 12:52:33,850 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 6 seconds remaining
2015-06-17 12:52:34,850 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 5 seconds remaining
2015-06-17 12:52:35,850 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 4 seconds remaining
2015-06-17 12:52:36,865 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 3 seconds remaining
2015-06-17 12:52:37,881 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 2 seconds remaining
2015-06-17 12:52:38,897 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.intenso.jira.plugins.notes.sticky-notes], 0 seconds remaining
2015-06-17 12:52:39,897 UpmAsynchronousTaskManager:thread-3 INFO aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.manager.DefaultPluginManager] Disabling com.intenso.jira.plugins.notes.sticky-notes
2015-06-17 12:52:39,897 UpmAsynchronousTaskManager:thread-3 ERROR aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [plugin.osgi.factory.OsgiPlugin] Never resolved service '&pluginLicenseManager' for plugin 'com.intenso.jira.plugins.notes.sticky-notes' with filter (objectClass=com.atlassian.upm.license.storage.plugin.PluginLicenseStorageManager)
2015-06-17 12:52:39,975 UpmAsynchronousTaskManager:thread-3 ERROR aronfe 785x6679x3 2v13f7 10.50.101.200 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.intenso.jira.plugins.notes.sticky-notes

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 30, 2018 in Marketplace Apps

Three tips for boosting your board's efficiency with Story Maps

Trello is one of the most effective tools for driving your sprints. It's customizable for every Agile team and product owners and Scrum masters (SM) love it. However, Agile teams often struggle with:...

856 views 2 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you