2013-08-18 21:09:19,047 QuartzScheduler_Worker-2 ERROR ServiceRunner Zephyr for JIRA background job [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.jira.ext.charting:firstresponsedate'. Is the plugin present and enabled?
We have a few questions to begin troubleshooting your error:
1) What version of Zephyr for JIRA are you currently running?
2) Make sure your UPM is the latest version. If it is not, and upgrading your UPM does not solve the issue...
3) Try restarting your server. Once restarted uninstall and re install Zephyr for JIRA.
4) If these two fail please email us your atlassian-jira logs to 'support (at) getzephyr (dot) com'. This way we can look further into this issue.
Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG