Zephyr downlading/trial issues

we are wanting to try Zephyr -- we think it will be beneficial to our company--BUT when we tried to trail it--it crashed our Jira--does the zephyr plugin depends on functions not implemented in our current jira install (according to the documentation there should not be a compatibility issue)? Was there a bad upgrade? We DO NOT want to repeat that fiasco.

Gerald Wisnar

InvestLab Technology

+852 3905 1040\

gwisnar@investlab.com

1 answer

This widget could not be displayed.

Hi Gerald,

Can you please send the the Atlassian JIRA log from your server to Zephyr Support? (support at getzephyr dot com). We'd like to review them and see what the cause of the crash was. Typically our upgrades don't cause crashes, so we'd like to know too and assist in your upgrade.

Kind Regards,

Chris

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

533 views 3 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you