Zephyr Test Case Screen dont show Test Steps and Execution fields



We have installed Zephyr for JIRA into our clloud instance. We have issue type "Test" and there seems to be no problem with it. But when we try to create a Test Case from Test menu, we have the wrong screen. That screen belongs to our Story item. When we create the item, test steps, execution buttons etc dont show up.

We created a test environment on cloud after having this problem, we tried to install the add-on, we have no problem at this server. But in our production we have this kind of situation.

What procedures should we follow?


We have JIRA v6.5-OD-05-041 and latest Zephyr





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Johnathan Lyman
Senior Technical Support Lead, Americas

It would have been useful to answer the question on here to help others.... I have the same issue.

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