Zen Foundation won't enable after migration from OnDemand

Darryl Duke
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July 29, 2013

Zen Foundation won't enable after migrating an OnDemand Confluence installation to behind-the-firewall install (on a local server).

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Darryl Duke
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 29, 2013

This problem is usually caused by migrating Confluence OnDemand to a local install, when the OnDemand version of Confluence is higher than the released version of Confluence for download. Zen Foundation typically won't be able to support that version until the regular downloadable Confluence version is released.

For example, one case affecting a user was caused by porting Confluence 5.2-OD to their server. However, the available version of downloadable Confluence at the time was 5.1.4. So the user could either install an earlier version of Confluence, or wait for the Confluence 5.2 release, and Zen's update for that version.

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