Xporter: "No templates found for the issues selected".

[Jim Johnson]

Just started using Xporter. 

Did an issues query (all issues in an Epic).

Got several hundred issues.

Clicked on the Xporter button.

Got the the following message:

"No templates found for the issues selected.  This happens because you are not entitled to export at least one of the selected issues."

I'm the project/account owner/administrator.  

What might be needed here for me to proceed with exporting that list of issues?

Thanks!

[Siddheshwar mhetre]

Hi Jim,

 You first need to add templates from add-on section. After that, you can view template options

 Refer below steps to achieve this

1. Go to Add-on section and click on Template store tab which is available in XPORTER FOR JIRA section

2. Next, search the required template from search box and install

3. After that go to issue navigator, go for Xporter for JIRA option, this will bring you a template which you have installed

Hope this will resolve your issue

Cheers!

Siddheshwar