Workflow comments not picked up

Hi

When adding a comment as a post funtion via comment plugin to a workflow step the JEMH notification does not pick up on this comment and the comment is not contained in the notification email sent out. Although the comment is added to the issue.

In the post function, this is the first event that is triggered.

How can this be resolved.

1 answer

1 accepted

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Accepted answer

hey

i believe this has nothing to do with jemh.

i suffer quite the same using autotransition (toolkit plugin) service.

no matter if i fire an "issue commented" or "issue updated" event.

the comment that was added during the transision won't appear in the notification mail. the only content is

user XYZ has commented on issue-1234 or user XYZ has updated issue-1234

https://answers.atlassian.com/questions/115199/event-issue-commented-question-about-email-content

Thank you for the info, so did you get this resolved at the end?

I wouldn't blame jira for this at first site. In my case i believe the plugin fails somehow

Thank you for the update, is this an jira bug then?

Unfortunately no. Meanwhile i started ignoring. I will ask for an update soon

Thank you for the info, I guess there is no solution yet.

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