Will disabling Tempo Timesheets add on stop the billing as well?

I didn't realize billing starts automatically after I activated the free trial. I don't need to do this evaluation right now. If I disable the add-on, does that mean the Tempo Timesheets won't bill me if I continue my Jira subscription after that trial period ends?

1 answer

1 accepted

0 votes
Accepted answer

Hi Lorraine,

this depends if you are using the downloaded version of Tempo or are OnDemand.

If you are using the downloaded version, no further steps are necessary. Tempo will stop working but you will not loose any data.

If you are using the OnDemand version, At the end of your 30-day trial period, you will be billed for your Tempo subscription unless you opt out or contact Atlassian’s sales team (sales@atlassian.com) to ask for an extension of your evaluation.

Kind regards,

Susanne

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 31, 2018 in Marketplace Apps

Marketplace Spotlight: Zephyr

Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...

412 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you