Will disabling Tempo Timesheets add on stop the billing as well?

I didn't realize billing starts automatically after I activated the free trial. I don't need to do this evaluation right now. If I disable the add-on, does that mean the Tempo Timesheets won't bill me if I continue my Jira subscription after that trial period ends?

1 answer

1 accepted

This widget could not be displayed.

Hi Lorraine,

this depends if you are using the downloaded version of Tempo or are OnDemand.

If you are using the downloaded version, no further steps are necessary. Tempo will stop working but you will not loose any data.

If you are using the OnDemand version, At the end of your 30-day trial period, you will be billed for your Tempo subscription unless you opt out or contact Atlassian’s sales team (sales@atlassian.com) to ask for an extension of your evaluation.

Kind regards,

Susanne

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

510 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you