Why the Statuses Rolled Up Value is none while creating the Status Rollup synchronization?

Hi, While creating the Status Roll Up synchronization I am not able to Select the Checkboxes from "Statuses rolled up". The value it displays in "None". What changes we needed to do for making the Statuses visible.

2 answers

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Prabaljeet, did you check any projects and issue types first? The selection of Statuses depends on those values.

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HI Igor,

Sorry for late reply. The Issue was resolved when we updated the Jira and GreenHopper. Now the Statuses are visible for Status Rollup.

Thank You for your help.

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