Why is the sub-task not created?

[Christian Axén]

I have a recurring monthly task that need sub-tasks. These sub-tasks need to be created on parent issue creation.

The rule is as follows:

1. When: Scheduled (cron)
2. Then: Create a new (task)
3. And: Create 2 sub-tasks

This does not work. Only the scheduled task is created. Am I missing something in the rule?

[andreas · Accepted solution]

Hi Christian,

The problem is most likely that you added the 'Create sub-task' action directly after the 'Create issue action'.  

What you need is to add a 'Related issues' action after create and select 'Created issues', then add sub-tasks to those:

image2017-2-2 11:38:21.png

This may seem a bit weird, but the reason for this is that if the rule were triggered by an issue event (such as issue edited for example), then adding 'Create sub-tasks' on the top level should add sub-tasks to the issue that triggered the rule, not created issues.  That's why you need to branch for created issues using the 'related issues' action.

Cheers,

  Andreas

[Christian Axén]

Thank you very much, works perfect!