Why is "checklist" not showing as an option when I try to add a custom field?

I added the add-on "Checklist" using the Add on Manager. However, when I go to add a checklist in the custom fields area, it does not give me "checklist" as an option. 


I read to find solutions for this. The only thing that I found was that I must have installed the plugin incorrectly. Could someone point me to where I went wrong? 


I uninstalled it and reinstalled it to catch a jing of what I did: https://www.screencast.com/t/4GsgDd8D 

2 answers

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It would appear that it's no longer implemented as a customer field, but is managed through the Add-ons Administration menu and automatically appears in the forms for creating and editing tickets.

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Hi Nate,

Sorry for the late reply.  The server version support customfields but Atlassian doesn't allow cloud add-ons to add customfield so it needs to be supported via a different mechanism. For checklist cloud, it's via Checklist Definition as pointed to by Derek.

You can find the Cloud documentation and Checklist Definitions here.

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