Why is "checklist" not showing as an option when I try to add a custom field?

I added the add-on "Checklist" using the Add on Manager. However, when I go to add a checklist in the custom fields area, it does not give me "checklist" as an option. 

 

I read to find solutions for this. The only thing that I found was that I must have installed the plugin incorrectly. Could someone point me to where I went wrong? 

 

I uninstalled it and reinstalled it to catch a jing of what I did: https://www.screencast.com/t/4GsgDd8D 

2 answers

It would appear that it's no longer implemented as a customer field, but is managed through the Add-ons Administration menu and automatically appears in the forms for creating and editing tickets.

Hi Nate,

Sorry for the late reply.  The server version support customfields but Atlassian doesn't allow cloud add-ons to add customfield so it needs to be supported via a different mechanism. For checklist cloud, it's via Checklist Definition as pointed to by Derek.

You can find the Cloud documentation and Checklist Definitions here.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,701 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you