Why is "checklist" not showing as an option when I try to add a custom field?

I added the add-on "Checklist" using the Add on Manager. However, when I go to add a checklist in the custom fields area, it does not give me "checklist" as an option. 


I read to find solutions for this. The only thing that I found was that I must have installed the plugin incorrectly. Could someone point me to where I went wrong? 


I uninstalled it and reinstalled it to catch a jing of what I did: https://www.screencast.com/t/4GsgDd8D 

2 answers

It would appear that it's no longer implemented as a customer field, but is managed through the Add-ons Administration menu and automatically appears in the forms for creating and editing tickets.

Hi Nate,

Sorry for the late reply.  The server version support customfields but Atlassian doesn't allow cloud add-ons to add customfield so it needs to be supported via a different mechanism. For checklist cloud, it's via Checklist Definition as pointed to by Derek.

You can find the Cloud documentation and Checklist Definitions here.

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