Why is license warning showing up for "CCC Reorder Workflow Transitions" although valid license is installed?

We just purchased a commercial 50user license and entered the license key successfully - plugin page also says so.

However on the configuration page I get the license warning and have no possibility to save the changes made.

We already re-installed the plugin. But the issue remained.

Thanks for any suggestions!

3 answers

1 accepted

2 votes
Accepted answer
Did our last release of TRX resolve the issue for you?


Very sorry that you're having an issue with the plugin and not only that but it's an issue that's almost a month old.

The best way to request support is via our OnDemand project dedicated to this plugin located here:


If you cannot create an issue just create an account first and then you'll be able to create issues.

If that's not acceptable just comment here on how you'd like to get support.



Yes, thank you! Works fine now!


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Oct 31, 2018 in Marketplace Apps

Marketplace Spotlight: Zephyr

Hello Atlassian Community! Each month, we run a series of Spotlights to highlight Marketplace vendors and apps that our team thinks this Community would find valuable. In last month's Spotlig...

325 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you