I have the Problem, that I need to do something when an issue gets moved.
The problem is, that it seems to work between projects only. When I move the Issue from one Project to another, the trigger fires and my action too. But when I move the Issue within a project to another issue type it doesn’t trigger.
Is that the normal behavior or a bug?
"Moving" an issue from one type to another is misrepresented in the UI and documentation.
It is, and should be, an "edit", which fires an "issue updated" event.
But, because all the configuration hangs off project and issue type, changing the issue type may not be a simple "edit", and often needs to go through all the checks and migrations that are coded for in the "move" functionality.
So, it's called "move", it goes through the "move" functions, but it is really an "edit"
Hey there Tobias,
It might be a problem with terminology here. "moving" an issue from a status differrent to another status is considered an issue transition, rather than a move.
So if you set your trigger for issue being transitioned, that should work better
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
One of the newest products in the Microsoft family - Microsoft Teams, is a chat-based hub for teamwork that integrates all the people, content, and tools your team needs to be more engaged and ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs