Why can't I bulk remove inactive users from groups in Jira

Our Jira 7.2.8 server links to AD for defining users.

When users go inactive, I want to remove them from some groups (defined locally in Jira, not imported from AD). Our team uses these groups in their jql searches, and do not want to see matches for the inactive users.

I no longer see those inactive users in the "bulk edit group members" UI. They are definitely still in those groups, as evidenced by their user profiles, and in the "view users" list shown for the group. 

Our Jira used to allow me to bulk edit inactive users out of groups, so I think something has changed, but I can't find any information about it. Was it a change in the Jira software somewhere in an update? Can anyone shed some light on this?

It will be pretty crummy if we have to go into each inactive user's profile to clean up their group membership. So much clicking!!!

1 answer

1 accepted

1 vote

Hi Katie,

When you deactive a user they are no longer able to be bulk edited.  I am using 7.4 and this may have been a feature in the past and if this is no longer working this could be a regression.  I searched for an existing feature request and I couldn't find one so I created JRASERVER-65617 on your behalf.

Please vote on the issu and add any comments you feel are relevant so our developers can consider adding this in the future.

In addition, there is an add-on called the JIRA CLI that has methods that can remove users from Group membeships as well.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Apr 30, 2018 in Marketplace Apps

Why moving to Confluence Data Center is only a job half-done

Confluence Data Center is a deployment option that was designed for performance at scale. In other words, Confluence will handle increased traffic much reliably in a clustered environment and yo...

227 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you