Where is HipChat?

I installed HipChat @ my Confluence 5 instance.

I did this token-thing.

I can't found how to use HipChat.

I think it should be in this new menu in the up left corner, but this menu is'n existing eather.


BEst regards, Chris

8 answers

This widget could not be displayed.

Hi Chris,

Did you tick any notification in Hip Chat -> Space Admin? If not i guess you can try to rebuild start from stratch. For the menu thingy, basically what if got any new post or blog created in confluence, it will notify in hip chat room. You need to open the hip chat program and everytime user post anything it will notify you in hip chat room.

Hope its clear.


John Chin

Hi John,

I thought that HipChat would appear in the Application-Navigator, but I haven't these

navigator yet.

Reagrds, Chris

I don't see the options to integrate to hipchat. I'm in the confluence admin.. I see a red error about my API and then it goes away.. Then it says it's successful.. But.. The gUI to select room integratoin is not there.

This widget could not be displayed.

Hello CHris,

You can add your HipChat URL on the Application Navigator manually. (Confluence Administrator -> Application Navigator).

If you correctly added your HipChat Admin Token in your Confluence Administrator -> HipChat Configuration, you can configure the hipchat integration in some simple steps.

- Go to specific Space Admin

- Locate HipChat under "Integration"

- Now you can setup, what room/s need to be automatically notified for Blog Creation/Page Creation/Page Update for the specific space.

Hope this hels.



This widget could not be displayed.

I got it to work. It was actually working the entire time.. It was odd. When I'm on the Intergration page the check boxes for vaious Space/page notifications do not appear. If I let the browser sit there for about 1 min they show up.. But.. It works just fine aside from that. Now.. In regards to the application navigator. I assume that adds a tab to confluence pointing to my HipChat page, correct?


When in Confluence when I hover over someone's profile on a comment I don't see their staus. Why is that?

This widget could not be displayed.

Correct, your Application navigator has to point to your HipChat Page.

Please, in order to figure out the problem, use Firefox enabling the Firebug plugin and try to perform that action. An error should appear. Let me know the result of this test.

This widget could not be displayed.

I rolled over the users profile hoping to see a status with firebug enabled... Below is what I see in Firebug

<body id="com-atlassian-confluence" class="theme-default dashboard aui-layout aui-theme-default" onload="placeFocus()" data-aui-version="5.1.3">


Should the API base URL be https://api.hipchat.com/or https://myhipchataddress.HIPCHAT.com??

This widget could not be displayed.

The second one.

The console tab should dispaly a Rest service call. If it goes in error it should appear red with the error log.

This widget could not be displayed.

Below is the error.

Break On Attribute Change 'style': left: 642px; right...px; display: none; -> left: 649px; right...px; display: none; div#content-hover-3.ajs-content-hover style="left: 649px; right: auto; top: 324px; display: none;"

You can disable/enable break notifications in panel's tab menu.
This widget could not be displayed.

I enabled errors even on CSS and now I get a 'no elements found' error when rolling over profiles. This has to be the error we're looking for. It happend everytime I roll over a profile. I changed my API for it's pointing to api.hipchat.cominstead of myaddress.hipchat.com. Changing the base DPI url doesn't make a difference.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 22, 2018 in Marketplace Apps

How a Marketplace app tech team is achieving gender diversity

Hello! My name is Genevieve Blanch, and I'm the Marketing Manager at RefinedWiki, creators of apps to give teams the tools to customize Atlassian platforms. Currently, 44% of the tech team at Re...

511 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you