When installing Comala Workflows .. We get a long running process has been initiated by another user

The installation has been running for approximately 12 hours and not sure what should be the next steps we should be taking.   We are running SQL Server as a database engine.

1 answer

0 vote

Start by reading the logs - adding Comala Workflows should take a few seconds, so it's likely that it's been installed fine, and there's something else going wrong.

@Nic Brough [Adaptavist], What do you think is the solution?

Depends on what the logs say the errors are!

@Nic Brough [Adaptavist]

2018-07-12 12:03:11,764 ERROR [UpmAsynchronousTaskManager:thread-3] [atlassian.confluence.event.ConfluenceEventDispatcher] run There was an exception thrown trying to dispatch event [com.atlassian.plugin.event.events.PluginModuleEnabledEvent for com.comalatech.workflow:task (Defines a Task within a state)] from the invoker [com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1@12426962]

Nic Brough [Adaptavist] Community Champion Monday

There's not enough of the error there to tell us much.  Are you using a valid supported version of Comala for your Confluence?

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