When i click on 'All' option in issue tab panel, the panel dissapears and comment option also becomes invisible.

I am in Jira 4.4.5.

When i click on 'All' option in issue tab panel, the panel dissapears and comment option also becomes invisible.

I have installed Jira Suite utilities plugin also.

5 answers

1 accepted

Thanks all.

Issue has been resolved.

TTB is the name for TimeTracking and Billing Pluigin.

By updating the same, issue has been resovled.

Regards,

Rashid

0 vote
Janet Albion Atlassian Team Mar 04, 2013

Hi Mohammed,

Do you have any screenshot ? Any stack trace in the JIRA logs when you view the issue ?

Does the same problem occured if you disabled all user installed plugin ?

Please find the error attached

(jira_error.txt)

Please find the screenshot above

0 vote
Janet Albion Atlassian Team Mar 05, 2013

From the Error

2013-03-06 11:27:56,379 http-8080-11 ERROR rashid 687x2597x1 znumxl 192.168.150.151 /browse/ASM-134 [jira.plugin.viewissue.ActivityBlockViewIssueContextProvider] AbstractMethodError detected for 'TTB Issue Tab Panel' when running IssueTabPanel.showPanel(). This likely means the plugin is not compatible with this version of JIRA.
2013-03-06 11:27:56,407 http-8080-11 ERROR rashid 687x2597x1 znumxl 192.168.150.151 /browse/ASM-134 [webwork.util.ValueStack] METHOD: "renderPanels", exception:
java.lang.AbstractMethodError
        at com.atlassian.jira.issue.tabpanels.AllTabPanel.getActions(AllTabPanel.java:43)

Seems that there is a plugin that is incompatible with this JIRA version caused this. However, I can't find anywhere the "TTB Issue Tab Panel" . Thus you might want to disable the following to identify the culprit plugin:

Check if this fix the problem.

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