When i click on 'All' option in issue tab panel, the panel dissapears and comment option also becomes invisible.

Mohammed Rashid March 4, 2013

I am in Jira 4.4.5.

When i click on 'All' option in issue tab panel, the panel dissapears and comment option also becomes invisible.

I have installed Jira Suite utilities plugin also.

5 answers

1 accepted

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Answer accepted
Mohammed Rashid March 17, 2013

Thanks all.

Issue has been resolved.

TTB is the name for TimeTracking and Billing Pluigin.

By updating the same, issue has been resovled.

Regards,

Rashid

0 votes
Janet Albion
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 5, 2013

From the Error

2013-03-06 11:27:56,379 http-8080-11 ERROR rashid 687x2597x1 znumxl 192.168.150.151 /browse/ASM-134 [jira.plugin.viewissue.ActivityBlockViewIssueContextProvider] AbstractMethodError detected for 'TTB Issue Tab Panel' when running IssueTabPanel.showPanel(). This likely means the plugin is not compatible with this version of JIRA.
2013-03-06 11:27:56,407 http-8080-11 ERROR rashid 687x2597x1 znumxl 192.168.150.151 /browse/ASM-134 [webwork.util.ValueStack] METHOD: "renderPanels", exception:
java.lang.AbstractMethodError
        at com.atlassian.jira.issue.tabpanels.AllTabPanel.getActions(AllTabPanel.java:43)

Seems that there is a plugin that is incompatible with this JIRA version caused this. However, I can't find anywhere the "TTB Issue Tab Panel" . Thus you might want to disable the following to identify the culprit plugin:

Check if this fix the problem.

0 votes
Mohammed Rashid March 5, 2013

Please find the screenshot above

0 votes
Mohammed Rashid March 5, 2013

Please find the error attached

(jira_error.txt)

0 votes
Janet Albion
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2013

Hi Mohammed,

Do you have any screenshot ? Any stack trace in the JIRA logs when you view the issue ?

Does the same problem occured if you disabled all user installed plugin ?

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