When exporting a large document using scroll only the last part of the document is exported?!?

When exporting a large document, containing Gliffy diagrams, images, talk plugin... Export to word does not work using scroll. Only the latest part of the document is exported...

3 answers

Hi Len,

we haven't had this issue before.

If you are using Microsoft Word 2007 or higher and the issue is still existing, please write an email to the K15t support: support@k15t.com

Our support-team will be happy to help.

Cheers, Nils

We are using scroll Word Export. The export does not work properly on large documents containing a combination of Gliffy, Talk-plugin, Attachements and Images.

The issue we have is that only a part of the document is exported (the last part).

We are using on the server:

- Confluence 4.3.2 with postgre as database

- Server has openSuse 12.1 as OS

- Server type is Dell Poweredge

On the client we are using:

- Mac OS X 10.7.5

- Microsoft Office 2011

Kind regards,

Len Feremans

Hi Len,

would you be so kind and create an XML export (see: http://docs.k15t.com/display/SUPPORT/Creating+an+XML+Export+of+a+Single+Page) and send this file to support@k15t.com

The support-team will contact you, if they need detailed information.

Cheers, Nils

Still not resolved, no response from scroll support team after sending XML Export...

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