What the correct license of Gantt Chart for JIRA Unlimited Users: Commercial License

I bought a license of Jira Gantt Chart Plugin, but I'm in doubt about the appropriate license to my Jira environment. My jira license is JIRA Unlimited Users: Commercial License, purchased on 07 Aug 2008, and Maintenance Renewal on 07 Aug 2012.

I should buy the 10000+ enterprise users or 100+ legacy unlimited?

Our purchases sector made a mistake and bought Gantt Chart Plugin, for 10000. When I activated this license,I saw in status field the message: "Invalid commercial license with a user mismatch error".

How can I solve this mistake?

This wrong status causes one problem to jira project which use the Gantt Chart?

Thank you.

4 answers

This widget could not be displayed.
Please contact Atlassian as official reseller of my addon. Regards, Frank
This widget could not be displayed.
Please contact Atlassian as official reseller of my addon. Regards, Frank
This widget could not be displayed.
Please contact Atlassian as official reseller of my addon. Regards, Frank
This widget could not be displayed.
Please contact Atlassian as official reseller of my addon. Regards, Frank

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 13 hours ago in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

66 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you