I would say the functionality of Actions for JSD is richer than the native JIRA transitions on the portal. The key difference is that Actions allows you to show a transition screen, whereas JIRA will only allow you to enter a comment on transition. So additional to just changing the status of the issue, Actions also offers the possibility to the Portal user to add or edit issue fields.
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
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