What information does the easy agile user story map collect?

We are trying to determine if personal identifiable information (PII) is collected by Easy Agile in the user story map plugin.  This information may include user name (first or last), user id, etc.

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Hi Ray, thanks for reaching out.

For details on our analytics data collection and security practices see this document.

Long story short:

  • The add-on is a client side application and uses existing JIRA REST APIs (Easy Agile never sees your JIRA data) 
  • The add-on does not store any data outside of JIRA (meaning backup/migration is seamless)
  • Analytics events are sent from the client and examples are provided on the aforementioned page (helps us understand feature usage)
  • Analytics events do not contain personally identifiable information


Seamus Kieran

Easy Agile Support Team

Our Legal department is asking for details on the connection method between your plugin and our Site.  They would also like to know what data is interfaced between this plugin and your company.

Hi Ray,


The data transferred from our client side application to Easy Agile is limited to analytics events, as detailed in our security practices document. As you can see from the examples provided there is no PII and the data is fairly innocuous (Jira version, load time, issue count, etc).

We do send through the Support Entitlement Number of your Easy Agile User Story Maps license to assist with support requests.

To be clear, the plugin is served from _your_ Jira instance and all Jira data remains on your instance, behind your firewall. We only receive the analytics events so that we can make better product decisions.

If you wish to discuss specific cases please reach out to our support team at support@easyagile.com.




Easy Agile Support Team

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