What are the prerequisites for installing JETI?

We are currently using an OnDemand instance of JIRA and are looking to automatically notify anonymous / non-users via e-mail as their ticket is updated. We are willing to move to a downloaded instance of JIRA in order to install JETI and have this feature, but it's unclear what JETI needs from the host server in order to send and receive e-mails.

How does one configure JETI to actually begin sending e-mails? What credentials and server details are needed?

1 answer

1 accepted

0 votes
Answer accepted

Hi Joshua, JETI does not need more than JIRA to send and receive emails because it uses JIRA's emailing infrastructure.

You'll have to setup:

- an SMTP server that sends out emails, you can configure connection in JIRA

- one or more IMAP/POP account to fetch emails from.

Checkout JIRA system requirements to see other factors like server environment, database, etc.


Thanks for your help, Tibor. This looks useful.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


116 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you