What are the prerequisites for installing JETI?

[Joshua Dutton]

We are currently using an OnDemand instance of JIRA and are looking to automatically notify anonymous / non-users via e-mail as their ticket is updated. We are willing to move to a downloaded instance of JIRA in order to install JETI and have this feature, but it's unclear what JETI needs from the host server in order to send and receive e-mails.

How does one configure JETI to actually begin sending e-mails? What credentials and server details are needed?

[Tibor Hegyi _META-INF_ · Accepted solution]

Hi Joshua, JETI does not need more than JIRA to send and receive emails because it uses JIRA's emailing infrastructure.

You'll have to setup:

- an SMTP server that sends out emails, you can configure connection in JIRA

- one or more IMAP/POP account to fetch emails from.

Checkout JIRA system requirements to see other factors like server environment, database, etc.

Tibor

[Joshua Dutton]

Thanks for your help, Tibor. This looks useful.